Terms of service

Welcome to DarulKanz.com (“we,” “our,” “us”). These Terms of Service (“Terms”) govern your use of our website, products, and services. By accessing or making a purchase on DarulKanz.com, you agree to be bound by these Terms. If you do not agree, please refrain from using our website.

1. Eligibility

By using our website, you confirm that:

  • You are at least 18 years old, or using our services under the supervision of a parent/guardian.

  • You are legally capable of entering into binding contracts under applicable law.

2. Use of the Website

You agree not to:

  • Misuse our website in any way, including attempting unauthorized access.

  • Interfere with or disrupt the operation of our website.

  • Use our products or content for unlawful purposes.

We reserve the right to refuse service, terminate accounts, or cancel orders at our discretion if these Terms are violated.

3. Product Information & Availability

  • We strive to display product details (descriptions, images, pricing) as accurately as possible, but we do not guarantee absolute accuracy.

  • Product availability may vary, and we reserve the right to discontinue or update items without prior notice.

4. Orders & Payment

  • By placing an order, you agree to provide accurate and complete information.

  • All prices listed are in Pakistani Rupees (PKR) and are subject to change without prior notice.

  • We reserve the right to refuse or cancel any order due to product unavailability, pricing errors, or suspected fraudulent activity.

5. Shipping & Delivery

  • Delivery timelines are estimates only and may vary based on your location and courier availability.

  • We are not responsible for delays caused by third-party courier services or circumstances beyond our control.

6. Returns & Refunds

  • Returns, replacements, or refunds are subject to our Return & Refund Policy, which is available on our website.

  • Certain items (such as opened food products) may not be eligible for return due to hygiene and safety reasons.

7. Intellectual Property

  • All content on DarulKanz.com, including text, images, graphics, and logos, is the property of DarulKanz.com and protected by copyright laws.

  • You may not reproduce, distribute, or use our content without prior written consent.

8. Limitation of Liability

  • Our products are natural foods intended for general wellness. They are not a substitute for medical advice, diagnosis, or treatment.

  • DarulKanz.com shall not be held liable for any direct, indirect, or incidental damages arising from the use or misuse of our products or website.

9. Indemnification

You agree to indemnify and hold harmless DarulKanz.com, its employees, and affiliates from any claims, damages, or expenses arising out of your use of our website or violation of these Terms.

10. Governing Law

These Terms are governed by and construed in accordance with the laws of Pakistan. Any disputes shall be subject to the exclusive jurisdiction of the courts in Pakistan.

11. Changes to Terms

We may update or modify these Terms at any time. Updates will be posted on this page with a revised effective date. Continued use of our website after changes constitutes acceptance of the updated Terms.

12. Contact Us

For questions regarding these Terms, please contact us:
📧 eshop@darulkanz.com
📞 +92 321 7333313